Refund Policy

Product Return Policy

In case of any dissatisfaction, manufacturing or packaging defect, retail customers can return/exchange the product to/from the business associate from whom he/she has purchased the same, within 30 days from the date of purchase. If the product was ordered from Wellthy Life or Wellnesscart website then please visit the respective web site’s Return Product link. The customer will have to provide a valid and authentic reason and return the said products along with the original customer invoice. In case of retail customer buying the product from any of the Wellthy Life Business Associate, the request for refund of the money or replacement of products is the responsibility of the respective business associate. The business associate intern can return the product to Wellthy Life and claim for the refund accordingly. Following documentation is required and is mandatory for all the return and refund cases.

  • Product Return Form
  • Reason for Return
  • Original Invoice of the product
  • Order Acknowledgement
  • Products to be returned

Buy Back Policy

The Company provides a Buy Back Policy to the customer or business associate who wishes to resign from his/her association with Wellthy Life and return any Wellthy Life products that are in good and sellable condition within minimum 6 months of expiry period available, useable, re-stockable, unopened, and unaltered. The product invoice should be within 30 days from the date of purchase. Upon approval, the amount refunded will be equal to the purchase cost of the product being returned, less total incentives paid out by the Company on the original purchase of that product and less the shipping charges paid if any. The Buy Back policy is designed to impose upon the sponsor and the Company and with the obligation to ensure that the customer or a business associate is buying products wisely as per his / her need and not doing un-necessary stocking of the products in large volumes. Wellthy Life / Wellnesscart do not encourage the volume purchase of more than what is required for the self-consumption for the customers and comfortably sellable volume in 1 months’ time for the business associates.

Cancellation

For Cancellation of confirmed/placed orders, please contact us on our customer care number: +91 22 2789 4866 or write to us at orders@wellthylife.in or orders@wellnesscart.in